Terms & Condition

TERMS & CONDITIONS

Welcome to HoneyComb Agency (“we,” “us,” or “our”). By accessing or using our website, services, or tools, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. Overview & Acceptance of Terms

By using our website (https://honeycombagencyllc.com/) or engaging HoneyComb Agency for services including custom website design, SEO, Google Ads management, social media advertising, or digital marketing, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services.


2. Services Offered

HoneyComb Agency provides professional digital marketing and web development solutions, including but not limited to:

  • Custom WordPress website design and development
  • Search Engine Optimization (SEO) services
  • Google Ads and Pay-Per-Click (PPC) management
  • Social Media Advertising (Facebook & Instagram Ads)
  • Branding and website redesign services

All service scopes, deliverables, timelines, and payment terms will be outlined in specific client proposals, agreements, or statements of work (SOW).


3. Intellectual Property Rights

Client Content:
You retain full ownership of all materials, logos, text, and media provided to us for the creation of your website or marketing materials.

Our Deliverables:
Upon final payment, full ownership and management rights of custom website designs and content created specifically for you will be transferred to you, unless otherwise specified in your agreement.

Agency Rights:
HoneyComb Agency reserves the right to display completed client projects, design work, and performance case studies in our portfolio and marketing materials unless a written non-disclosure agreement (NDA) is in place.


4. Payments, Fees & Cancellations

Payment Terms:
Payments for custom projects, monthly marketing services, or consulting are due according to the invoice schedule agreed upon before work begins.

Late Payments:
Invoices not paid within the specified timeframe may incur late fees or result in a temporary suspension of ongoing services, maintenance, or ad campaigns.

Cancellations & Refunds:
Monthly services (such as SEO or PPC management) may be canceled according to the specific notice period outlined in your service contract. Initial deposits for custom web design projects are non-refundable once design and development work has commenced.


5. User Responsibilities & Conduct

When interacting with our website or services, you agree not to:

  • Provide false or misleading information during consultations or quote requests
  • Attempt to disrupt, breach, or compromise our website security
  • Use our deliverables for illegal, fraud-related, or deceptive practices

6. Text Messaging & SMS Terms

By providing your phone number and opting in to receive SMS updates, appointment reminders, or support from HoneyComb Agency, you agree to the following:

  • Standard message and data rates may apply depending on your mobile carrier.
  • You may opt out at any time by replying “STOP” to any message.
  • For assistance, reply “HELP” or contact us at info@honeycombagencyllc.com.
  • Mobile opt-in data and consent records are strictly protected and will not be shared with third parties for promotional purposes.

7. Limitation of Liability

HoneyComb Agency strives to provide high-quality services and measurable digital results. However, we do not guarantee specific Google rankings, lead quantities, or sales figures, as search engine algorithms and market conditions are outside our control.

In no event shall HoneyComb Agency be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website, services, or third-party platform changes (e.g., Google, Meta, or WordPress updates).


8. Third-Party Links & Tools

Our website and client projects may integrate with third-party software, platforms, or external links (e.g., payment gateways, scheduling tools, analytics). HoneyComb Agency is not responsible for the functionality, terms, or privacy practices of these third-party platforms.


9. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any updates will be posted on this page with the effective date revised. Continued use of our website or services after changes are posted constitutes acceptance of the new terms.


10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.


11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

HoneyComb Agency
Raleigh, North Carolina
Email: info@honeycombagencyllc.com
Website: https://honeycombagencyllc.com/


By engaging with our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.